Team Lead - Tier 2 SOC Analysts

Your Mission

As Team Lead for Tier 2 SOC Analysts, you will be a critical link between the global operational level (Tier 1) and advanced security functions (Tier 3, Incident Response, Cyber Threat Intelligence). You will lead a team of specialists who analyze security events daily, investigate threats, and ensure fast, precise, and high-quality escalation of critical incidents to higher-level support.

Your focus will be on team development and motivation, improving detection quality, and optimizing processes within our global 24/7 SOC environment.

What You’ll Do

• Organize and manage the daily workflow and priorities of the team – plan capacity, schedules, and coordinate activities.
• Participate in hiring, evaluating, and developing team members, contributing to a skilled and motivated SOC community.
• Guide and oversee the incident investigation and handling process, from initial analysis to validation and effective escalation to the Tier 3 Incident Response team, ensuring a fast and clear flow of information.
• Mentor and support SOC analysts, developing their technical and analytical skills, and lead onboarding of new members to ensure smooth and effective integration.
• Contribute to the development and continuous optimization of Use Cases and Playbooks, ensuring they remain up-to-date and consistently applied in daily SOC operations.
• Actively participate in improving SOC processes, detection rules, and tools, working closely with the SOC Manager and global teams to continuously raise efficiency and accuracy.
• Serve as a key link between the global Tier 1 team and higher SOC functions (Tier 3, Threat Intelligence, Incident Response), ensuring smooth information flow, standardized escalation, and high-quality response to security events.
• Turn data into insights – through regular reports and analyses, demonstrate how your team improves detection, reduces false positives, and increases SOC effectiveness week by week.