Claims Specialist

The Role

We are seeking an experienced Claims Specialist – Liability & Damages to join our Pre-Litigation team in Costa Mesa, CA. This role is ideal for candidates with a background in insurance claims or personal injury who excel at evaluating liability, coverage, and damages. You will play a critical part in investigating claims, determining case value, and supporting negotiations that drive successful outcomes for our clients.

Closing Statement

We’re excited to grow our team and are handling all hiring in-house. To be considered for this position, please apply directly through Indeed, LinkedIn, or our official company website. All updates, contact, or communication should come straight from our internal recruiting team.

What You Will Do

• Investigate and evaluate liability and damages on personal injury claims
• Review police reports, witness statements, and client testimony to establish liability
• Analyze medical records and bills to assess injury-related damages
• Work closely with attorneys to prepare case strategy and determine claim value
• Support negotiations with insurance carriers to reach fair settlements
• Maintain accurate, detailed case documentation in a paperless environment
• Communicate with clients, providers, and carriers to ensure claims move efficiently
• Stay up to date on California insurance laws, coverage standards, and best practices
• Role may include other relevant duties as assigned.

Required Qualifications:

• 2+ years of experience as an auto claims adjuster, bodily injury adjuster, or in California personal injury law
• Strong knowledge of insurance coverage, liability assessment, and damages evaluation
• Proficient in Microsoft Office Suite and case management systems
• Excellent time management, organizational, and analytical skills
• Strong written and verbal communication skills
• Must be able to type at least 40 WPM
• Comfortable working in large teams and fast-paced environments

Preferred Qualifications:

• Bilingual in Spanish or Korean
• Experience negotiating settlements with insurance carriers
• Background in pre-litigation claims or personal injury law firm environment
• Familiarity with reviewing and summarizing medical records
• Experience using Filevine, Clio, Litify, or other legal case management systems