Transport Operations Manager
Job Overview
As Transport Operations Manager, you are responsible for the day to day managing of all transportation matters within DO & CO. This includes managing members the transport department that includes landside and airside supervisors, support staff, drivers and loaders. Overseeing the operational planning of flight and people schedules and managing the live airside and operation.
Through strong communication, you will ensure all members of the transport team are aware of the expectations of their role, and how to operate safely airside.
You will play a major part in supporting the DO & CO family to deliver exceptional food and service, maintaining the high reputation of DO & CO with our partners.
- Day to day managing of all people management processes for the Transport department both airside & landside
- Collaborating with other internal departments to ensure that flights are serviced on time in a safe and efficient manner. Ensure success is not limited to your department.
- Operational point of contact for external stakeholders such airline clients and airport contacts.
- Taking the lead with confidence, and being dependable during times of disruption.
- Motivating the team, and providing direction and guidance to Supervisors, Support team, driver and loaders on shift.
- Managing, reporting, and implementing any changes as required, to ensure DO & CO is compliant with the regulations relating to airside and landside operations.
- Having the composure and ability to adapt to stressful situations and deal with any emergencies or last-minute changes to scheduled flight operations.
- Taking the initiative to create and maintain an environment of continuous improvement and positivity.
- You will be precise and have great attention to detail when recording and completing paperwork as well as ensuring all records are up to date.
- Maintaining the DO & CO high standards by ensuring airside and landside deliveries are on time and in accordance with airline and airport safety standards.
- Maintaining good working relationships with all DO & CO family members as well as our partners, vendors, and other stakeholders.
- Contributing to the team’s successes in periods of disruption or where required due to heavy workload.
- Ensuring all aspects of the operation are assessed and all members of the department consider DO & CO a safe place to work.
- Taking responsibility for all your actions, support your team, and celebrate successes as a family