Workforce Management Coordinator

As a Workforce Management Coordinator, your main responsibility involves scheduling and booking employees and agency workers, along with ensuring accurate time and attendance data. Your role revolves around supporting the Head of Workforce Management in ensuring the smooth execution of daily operations and contributing to process improvement initiatives. The team also verifies data for seamless transmission to the payroll team, ensuring accurate and punctual salary payments while cross-checking the accuracy of agency invoices.

Key Responsibilities:

• Assist in creating effective staff schedules that meet the dynamic demands of the business, in coordination with internal stakeholders and external vendor partners
• Support the management and coordination of agency relationships, serving as a point of contact for agency-related inquiries and fostering positive communication with both agencies and agency workers
• Contribute to the preparation and delivery of timely and accurate weekly labor reports to the management team and agency partners
• Assist in addressing discrepancies in employee and agency worker hours, demonstrating attention to detail and the ability to make necessary adjustments promptly
• Play an active role in resolving time and attendance issues to maintain precise and reliable records
• Actively participate in process improvement initiatives aimed at enhancing efficiency and the overall employee experience, in alignment with the commitment to excellence in workforce management