Job Overview
- Being a role model to ensure the exceptional DO & CO quality is delivered on time at Heathrow Airport with maximum efficiency in accordance with customer requirements
- Controlling all daily activities such as pick up times, flight coordinator log sheet, check sheets and delivery notes are checked and updated
- Preparing adequate handover to crew by submitting all paperwork (delivery notes) brief on menu changes, SPML’s requests etc. Controlling the truck after offloading, matching amount of loaded and offloaded carts
- Ensuring final checking of correct packing, by sealing trolleys prior to leaving site
- Working closely with Transport and Dispatch department to ensure smooth and efficient delivery of goods to aircrafts
- Representing DO & CO on a daily basis with all external/ internal communication with our customers. You will be communicating and working closely with crew members on aircrafts to confirm all delivered goods are correct
- Ensuring operations adhere to all SOP’s and ALL relevant Critical Control Points, Health and Safety, Food safety and all legal requirements
- Defining systems of working to ensure quality of product, problems are resolved with solutions and continuous improvement initiatives are instigated
- Providing reports on productivity and other performance indicators to management
- Driving success by proactively managing team performance, provide development and succession planning opportunities
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