General Manager (USA)
Salaried, full-timeJob Overview
About the role
The General Manager is the senior leader responsible for overall leadership, performance, and strategic direction of DroneShield’s United States operations.
This role provides country-level oversight across delivery, engineering, growth, and operational functions, ensuring the US business operates effectively, compliantly, and in alignment with global strategy. The General Manager drives cross-functional alignment, enables scalable growth, and represents the company with key customers, partners, and stakeholders in the US.
This is a business leadership role, not a functional technical or delivery management position.
Responsibilities, Duties and Expectations
US Business Leadership
- Provide overall leadership for the US based team
- Ensure alignment between US activities and the Global company strategy
- Drive a strong, performance-oriented culture across all US teams
- Serve as the senior in-country representative for the business
Cross-Functional Integration
- Oversee coordination across:
- Operations
- Tech
- Growth & Commercial functions
- Remove barriers between teams to ensure efficient execution
- Ensure priorities are aligned with customer, operational, and strategic objectives
Operational Oversight
- Provide executive oversight of US delivery and operational performance via the Director of Operations
- Ensure customer commitments are executed effectively and professionally
- Monitor operational capacity, readiness, and scalability
Commercial & Growth Alignment
- Work closely with the Chief Growth Officer (US) to support market expansion and strategic pursuits
- Provide operational and executive support for major customer engagements and partnerships
- Support capture and delivery alignment for key programs
Governance, Compliance & Risk
- Ensure US operations adhere to company policies, legal requirements, and compliance frameworks
- Oversee workplace safety, security, and regulatory obligations at a country level
- Support audit readiness and governance requirements
External Representation
- When required, represent DroneShield with US customers, partners, and government stakeholders
- Support strategic relationship development and executive engagement
Financial & Performance Oversight
- Support budgeting, forecasting, and financial performance oversight for US operations
- Ensure operational performance supports financial targets and growth objectives
Qualifications, Experience and Skills
- 7–10 years of progressive leadership experience managing multi-functional teams and business units, with the ability to drive performance, accountability, and cross-functional alignment
- Experience operating in high-growth or scaling organisations, building structure, processes, and operational discipline as teams expand
- Background in defence, aerospace, hardware technology, telecommunications, or other regulated or mission-critical environments is strongly preferred
- Strong understanding of operational planning, delivery execution, and capacity management in complex technical or product-driven organisations
- Experience engaging with senior external stakeholders, including government, enterprise, or strategic partners, in complex or high-value environments
- Familiarity with governance, compliance, and quality frameworks, and the ability to manage risk and regulatory requirements
- Sound commercial and financial acumen, including experience supporting budgeting, forecasting, and major customer or partnership engagements
- Excellent communication and stakeholder management skills, with the ability to represent the company externally and influence senior internal stakeholders
Note for recruitment agencies: We do not accept unsolicited candidates from external recruiters unless specifically instructed.
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