Drone Operations Support Officer (AU)

About the role

The Drone Operations Team is seeking a Drone Operations Support Officer with relevant experience to join our growing team in Sydney, Australia. This position will report to the Maintenance Controller.

In this role, you will play a key part in supporting our drone pilots and operations team, assist the maintenance controller in managing our expanding drone fleet, and ensuring operational readiness across all platforms. This is a hands-on, dynamic role that combines office-based work with opportunities to work in the field. This role would suit someone who is highly self-motivated, detail-oriented, technically minded, and genuinely interested in drone technology. This role provides the opportunity to work in a high paced, rewarding and ever evolving industry.

Responsibilities, Duties and Expectations 

• Coordinate and manage drone inventory, including tagging, maintenance, and preparation of airframes at testing facilities and the Sydney CBD office
• Facilitate asset bookings
• Maintain documentation and support compliance requirements, including flight logs, maintenance records, and CASA reporting
• Perform routine maintenance, troubleshooting, and repairs on drones, ground stations, and associated equipment
• Work closely with drone pilots, engineers, and operations teams to ensure smooth deployments and successful field operations
• Assist in weekly test flights of newly acquired aircraft
• Act as a visual observer (spotter) during drone operations across NSW on occasions

Qualifications, Experience and Skills 

Essential

• Strong attention to detail and problem-solving skills
• Previous experience in asset and inventory management
• Demonstrated technical aptitude
• Genuine interest in supporting team success and operational outcomes
• Willingness to travel to test sites on occasion
• Valid Australian driver’s license

Desirable

• Previous experience with Jira and Confluence
• Familiarity with drone hardware systems and radio communication equipment
• Remote Pilot License
• Soldering experience

Note for recruitment agencies: We do not accept unsolicited candidates from external recruiters unless specifically instructed.