Quality Engineer (AU)

About the role

The Quality Engineer develops, implements, and maintains quality control criteria for incoming materials, in-process products, and outgoing inspections, providing real-time support to production teams to address issues that could impact manufacturing. This role reviews supplier performance, investigates and resolves quality issues through NCR management and root-cause analysis, and implements corrective and preventive actions (CAPA) to prevent recurrence. The Quality Engineer conducts batch retrospectives, collaborates with production teams to enhance quality measures, supports engineering changes (ECR/ECN/BOM deviations/PDR), and trains Quality Technicians on standards, inspection criteria, and tools. Additionally, the role investigates customer-reported product issues (RMA), delivering reports, root-cause analysis, and corrective actions to stakeholders to ensure consistent product quality and compliance.

Responsibilities, Duties and Expectations 

• Develop, implement, and maintain quality control criteria for incoming materials, in-process products, and outgoing inspections.
• Provide real-time quality support to production teams, addressing issues that could block production.
• Review supplier reports, assess component performance, and evaluate supplier performance against DroneShield’s evaluation criteria.
• Identify, investigate, and resolve quality issues through management of non-conformance reports (NCRs) and root-cause analysis.
• Implement and monitor Corrective and Preventive Actions (CAPA) to reduce recurrence of quality issues.
• Conduct batch retrospectives and collaborate with production teams to enhance quality control measures.
• Support engineering changes (ECR/ECN/BOM deviations/PDR) and assess their impact on production and quality.
• Train quality control technicians on standards, inspection criteria, and tools.
• Investigate customer-reported product issues (RMA), providing reports, root-cause analysis, and corrective actions to stakeholders.

Qualifications, Experience and Skills 

• Bachelor’s degree in engineering (Mechanical, Electronics, Electrical, etc).
• Proven experience in a quality or production engineering role within a manufacturing environment.
• Strong background in mechanical, electronic, or systems engineering.
• Familiarity with enterprise resource planning (ERP Oracle) systems and data management tools is advantageous.
• Exceptional problem-solving skills with high attention to detail.        
• Ability to work both independently and within a cross-functional team0
• Strong organizational skills with the ability to manage multiple tasks in a fast-paced environment
• Extensive experience with 5Whys / 8D / Ishikawa or similar techniques.

Note for recruitment agencies: we do not accept floated candidates from external recruiters unless they were instructed to do so.