Operations Manager
Job Overview
Workster is partnering with a leading European e-mobility scale-up to hire an Operations Manager for its growing Operations team in Mannheim.
This company is building one of the largest and highest-quality e-bike platforms in Europe by sourcing, refurbishing, and delivering premium electric bikes through a highly efficient, customer-first operation.
As Operations Manager, you will own key parts of the end-to-end operational flow, lead and scale warehouse and bike mechanic teams, and build the processes that will support rapid growth while maintaining exceptional service and quality.
Your Role
Lead and scale a team of warehouse associates and e-bike mechanics (towards 100+ FTE over time)
Own, design, and continuously improve major parts of the operational flow
Drive a strong customer-centric mindset across all operational decisions
Ensure outstanding daily warehouse output and performance
Manage relationships with suppliers, manufacturers, and partners
Design and optimize processes for customer experience and financial efficiency
Build tools, dashboards, and reporting to gain full visibility on operations
Work closely with cross-functional teams to support fast growth and expansion
Lead by example in a hands-on, high-performance environment
Your Qualifications
Strong academic background in Engineering, Logistics, Finance, Business, or a related field
1–3 years of experience in Operations, Finance, Consulting, or similar roles
Fluency in both German and English
Strong leadership and communication skills in operational or warehouse environments
Excellent analytical and problem-solving abilities
High attention to detail with a strong drive for operational excellence
Comfortable working in fast-paced, changing environments
Ownership mindset with readiness to take responsibility for complex operations
The Offer
A key leadership role in a fast-growing European e-mobility company
High ownership and real impact on how the operation is built and scaled
Steep learning curve and strong career development opportunities
Dynamic, entrepreneurial working environment
Exposure to sustainable mobility and cutting-edge logistics operations
International, ambitious team working on a meaningful product