Wine Associate (Full Time) - Eataly Sherway Gardens

The Wine Associate provides an exceptional guest service experience while driving sales and serving as the liaison between the Restaurant Beverage Operations Manager, the Restaurants Front of House Team and the Retail Beverage Operations Manager. Reports directly to the Assistant Store Operations Manager and functionally to the Retail Beverage Operations Manager and Restaurant Beverage Operations Manager.

• Supports both the retail wine store and restaurant operations, with responsibilities spanning inventory management, customer service, and wine events across both departments
• Provides prompt, efficient and friendly guest service
• Educates guests and staff about Italian wine and assists with wine tastings
• Orders, maintains, receives and stocks wine and beverage inventory for the Restaurant and the Retail Wine Store
• Assists with invoice review, cost management and requisitions
• Provides wine and beverage recommendations for guests in the Restaurant and the Retail Wine Store
• Assists with in-house events, seasonal promotions and related administrative duties
• Supports all other retail departments with flexibility
• Performs other duties as required or assigned