Founder Associate
Job Overview
We are partnering with a fast-growing wellness brand to hire a Founder Associate who will work closely with multiple co-founders across all areas of the business, but with a strong focus on digital marketing, CRM and brand growth.
This is a rare opportunity to help build a business from the ground up, shaping how a new wellness brand operates, communicates and grows. Our client is a newly launched wellness facility designed as more than a destination - it's a space where the physical environment, digital presence and customer experience come together to define a modern approach to wellness.
As one of the first hires, you will work directly alongside highly successful founders, gaining hands-on exposure to strategy, operations and execution across the business. This role offers the chance to make a tangible impact from day one, lead key marketing initiatives, and be involved in shaping the company’s future. It’s ideal for someone entrepreneurial, adaptable, and excited to learn across all areas of a fast-growing business.
The Basics:
● Salary: £40,000 - £45,000 (depending on experience)
● Working Hours: 40 hours p/w (minimum)
● Reporting to: the co-founders
Key Responsibilities:
Digital Marketing + CRM:
Own and manage CRM systems and customer communications, including newsletters, email campaigns, and website updates
Plan, write, and execute email marketing campaigns aligned with brand tone and growth objectives
Analyse campaign performance (open rates, click-through, conversion) and optimise accordingly
Support the development and optimisation of customer journeys across digital channels
Brand, PR + Social Media:
Act as a key point of coordination with external PR agencies and freelancers
Support delivery of social media strategy alongside external partners
Ensure brand consistency across all customer-facing channels
Assist with campaign launches, partnerships, and brand activations
Founder Support + Business Operations:
Work closely with the founders as a strategic and operational right hand
Conduct research, prepare materials, and support decision-making across key business areas
Assist in managing projects from concept through to execution
Identify operational improvements and help implement scalable processes
Community + Customer Experience:
Support initiatives to strengthen and grow the brand’s community
Help manage customer communications, ensuring a high-quality and consistent experience
Gather and synthesise customer insights to inform broader strategy
Generalist Projects + Growth:
Contribute across all areas of the business, including operations, partnerships, and product
Take ownership of ad hoc projects and drive them independently
Proactively identify opportunities to add value and support business growth
The Person...
1–3 years’ experience in a startup, scale-up, or similarly fast-paced environment (e.g. marketing, operations, consulting)
Strong organisational and project management skills, with the ability to manage multiple priorities
Excellent communication skills, both written and verbal
Experience with CRM and email marketing platforms (e.g. Klaviyo, Mailchimp, HubSpot) is advantageous
Data-driven mindset with the ability to interpret performance metrics
Highly proactive, resourceful, and comfortable working with ambiguity
Demonstrated interest in wellness, consumer brands, or community-led businesses
Entrepreneurial mindset with a hands-on approach
Ability to work closely with senior stakeholders in a dynamic environment
Your recruiter for this role is Izzy Roberts, Senior Recruiter at Jobs In. Fitness, and can be contacted simply by applying for this role below. Jobs In. Fitness are a fitness recruitment agency, specialising in hundreds of fitness jobs in the UK like these. If you are keen to be considered please ‘apply now’. Please note that only applicants matching the strict criteria above will be contacted as part of the recruitment process.