Production Lead

Your Role 

We are seeking a hands-on Production Lead to oversee contract manufacturing partners (CMs), manage inventory, and support day-to-day production operations. This role is responsible for ensuring product availability, maintaining strong CM relationships, and driving production quality and efficiency. 

This is a working lead role with direct oversight of a small internal production team, ideal for someone who enjoys being on the floor, improving processes, and coaching others while driving accountability and results. 

This is a hybrid role: minimum 2 days onsite in Richardson, TX; additional onsite time as needed based on production demands 

What You’ll Get Done 

Contract Manufacturer (CM) Management 

• Serve as the primary point of contact for contract manufacturing partners  

• Coordinate production schedules, forecasts, and order fulfillment with CMs  

• Monitor CM performance, quality, and delivery timelines  

• Resolve production issues and ensure alignment with ENTOUCH standards  

Inventory & Materials Management 

• Own inventory levels of components and finished goods across internal and CM locations  

• Ensure materials availability to meet production and customer demand  

• Coordinate purchasing, shipping, receiving, and logistics activities  

• Maintain accurate inventory records within ERP systems  

Production & Assembly (Internal) 

• Support and oversee internal assembly to meet daily and weekly production targets  

• Ensure adherence to operating procedures and safety standards  

• Maintain high-quality output and proactively identify issues  

Operations & Process Improvement 

• Monitor workflows across internal and CM production to improve efficiency  

• Maintain organization of materials and finished goods  

• Identify and implement process improvements and cost-saving initiatives  

Quality & Reporting 

• Monitor quality standards across internal production and CMs  

• Investigate and resolve defects or inconsistencies  

• Accurately record manufacturing and inventory activity  

• Provide regular updates on production status, CM performance, and inventory levels  

Team Leadership 

• Train and onboard new team members  

• Coach and support team performance and development  

• Communicate production challenges and solutions to leadership  

What You Bring 

• 2–4 years of experience in manufacturing, production, or supply chain operations  

• Experience working with contract manufacturers or external vendors strongly preferred  

• Strong background in inventory management, logistics, and materials planning  

• Familiarity with ERP or inventory management systems  

• Demonstrated ability to manage production workflows and meet targets  

• Experience leading, training, or mentoring others  

• Strong attention to detail and organizational skills  

• Ability to troubleshoot issues and identify root causes  

• Proficiency in Microsoft Office (Excel, Word, Outlook)  

• Strong communication skills and ability to lead by example  

• Experience driving process improvements and operational efficiency  

Physical Requirements 

• Ability to lift up to 50 lbs  

• Ability to stand, walk, and perform physical tasks for extended periods  

• Comfortable working in a production/assembly environment  

 Why You’ll Love Working With Us

• Competitive salary

• Full benefits package: medical, dental, vision, life, and 401(k) with 4% match  

• Unlimited PTO and 12 paid holidays