Job Overview
- Building and refining internal AI assistants (e.g., Gems), structuring and maintaining knowledge bases, experimenting with tools like NotebookLM, and improving AI-driven workflows through testing, prompt design, and performance analysis
- Creation and translation content to support the team with their clients and communication
- Assist in reporting and pipeline tracking to support performance monitoring
- Support the team with the creation, maintenance, and optimization of workflows in HubSpot
- Contribute to the creation, update, and improvement of dashboards and reports in Salesforce
- Contribute to the creation, maintenance, and updates of the team’s internal website
- Help and support developing new processes or suggest ideas to improve the existing
- Other duties as necessary to support other teams within and outside the BU such as Network Growth, Customer Success for example
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