Operations Team Leader, Oral Health

At North Richmond Community Health (NRCH) we are proud to deliver courageous health and community services that collaboratively address health inequity. We nurture a workforce that is passionate and diverse, with shared values and a strong commitment to making positive health impacts within the heart of North Richmond. With access to a variety of flexible work arrangements, health and wellbeing activities and a rich learning environment, our team members are consistently able to deepen their expertise by being part of impactful and world recognised community health solutions.

• Operations Team Leader – Oral Health
• Permanent, Full-time | HS3 | Richmond, VIC
• Join a purpose-driven team improving oral health in our community
  

About the program

Our Oral Health Services team provides award-winning, client-centred dental care across preventive, restorative and health-promoting practices. We focus on holistic, accessible oral health that helps clients achieve lasting improvements in their wellbeing.

About the role

This position plays a key leadership role in the day-to-day operations of NRCH’s oral health clinics. You’ll support the delivery of safe, efficient, high-quality dental services by coordinating staff, managing clinic resources and maintaining compliance with infection control, accreditation and OH&S standards. You’ll foster a positive team culture, mentor dental assistants and reception staff, and ensure our clinics run smoothly and effectively.

Your role will also include:
• Managing rosters, leave coverage and daily staffing needs
• Overseeing clinic equipment, stock control and maintenance within budget
• Leading infection control compliance and audits
• Supporting administrative and reception functions to ensure seamless client care
• Promoting a culture of safety, quality and continuous improvement

About you

You’re a proactive, organised and approachable leader who thrives in a fast-paced clinical environment. You bring experience in dental team management and are passionate about empowering your team to provide excellent care.

You will have:
• Certificate III in Dental Assisting (essential)
• Relevant management qualification or demonstrated experience leading a team
• Experience in public oral health or community dental practice is desirable 
• Sound knowledge of infection control and OH&S standards
• Strong communication, relationship-building and problem-solving skills

Certificate IV in Sterilisation Services and experience working with culturally diverse communities will be highly regarded.

Why NRCH?

• Generous salary packaging and wellbeing benefits
• A supportive, values-driven workplace
• Flexible work arrangements
• Opportunities for professional growth and development

Join us in making a lasting impact on community health.

Applications close: 16 November 2025 

For questions about the role, please contact the hiring manager Angie Sabra (Oral Health Manager) @[email protected]

For support with your application, please contact Isabella Fisher (People and Culture Coordinator) @[email protected]