General Manager - The Lancaster Hotel

Are you known for your enthusiasm and do you gain energy from making guests happy? Are you a team builder through and through? Do you know all the ins and outs of Amsterdam and have a hands-on mentality? Then the position of General Manager at The Lancaster Hotel is made for you!

What will you be doing?

As General Manager, you will lead the team at The Lancaster Hotel. Guest satisfaction is your number one priority, and you are happy to go the extra mile for it. You guide and motivate your colleagues to provide the absolute best service to guests every day. You are not hesitant to assist in operations and are simultaneously the face of the hotel to the outside world. Together with the management of Eden Hotels, you will set the policy and ensure its implementation. You are ultimately responsible for determining and achieving the established revenue and profit targets.

Who are we?

Welcome to The Lancaster Amsterdam, an impressive monumental building full of special details. The stylish 4-star The Lancaster Hotel Amsterdam with 122 rooms is located in the trendy Plantage district. A green part of Amsterdam's centre where hotspots spring up like mushrooms. Oh, and did we mention that Artis Zoo is across the street? A design hotel perfect for a business visit as well as a city break!

Eden Hotels has built a compelling collection of city centre hotels over two generations. Our hands-on approach combines decades of industry expertise with business insight, enabling each and every colleague to reach their full potential. We take great pleasure in creating local experiences and lasting memories for our guests. With our 12 hotels, we are located in all the great cities and surprising places in the Netherlands. We know everything about our cities and ensure that the guest feels like part of our family. With our ambition to grow internationally, our mission is to start providing that same excellent service and experience across Europe.

Eden Hotels is currently in process of rebranding to Leonardo Hotels Benelux. This will be rolled out for all Eden Hotels in the coming years. We have exciting times ahead with major projects on the horizon, so it's a great time to get on board!