Trade Services Support Admin

About Us

BACB is a UK bank that offers trade finance and complementary products to clients in specialist markets, especially Africa and the Middle East.

We have been helping businesses with trade finance and complementary products for over half a century, focusing on trade flows to and from Africa and the Middle East as well as real estate in the UK.

Our in-depth knowledge of the countries and practices where our clients operate ensures that we put them first.

Additional Info

• Hybrid Working: 3 days onsite, 2 from home

• Location: City of London

• Contract Type: Permanent

Job Summary

The successful candidate will be responsible for lodging new Trade transactions, booking outgoing post, managing mailboxes, processing payment entries, scanning paperwork and processing Collections subject to URC522, along with ad-hoc admin duties.

Key Work Outputs and Accountabilities

· Ensuring all outgoing mail is accurately prepared and despatched on time.

· Scanning documentation and lodging in system with accuracy.

· Lodging new LCs and Amendments.

· Daily Nostro reconciliation.

· Processing monthly amortised fees.

· Mailbox management for Collections and TS Admin

· Act as primary cover for the department’s documents log role which comprises of receiving, recording, distributing incoming documentary presentations and booking courier collections. (Documents log role is office-based therefore you will be expected to work from the office more than 3 days a week to cover).

· Responsible for keeping the Collections and Reimbursements live and archived filing in order.

· Ensures that customers receive an efficient and professional service within agreed turnaround times.

· Responsible for the end-to-end processing of documents presented on a Collection basis in accordance with relative rules and /or regulations ensuring the Bank’s standards are complied with to ensure the Bank’s position is protected at all times. Recording documentation in the system, producing letters, creating swifts, and sending correspondence to key clients and processing payments within agreed timescales.

· Act as a source of reference to all clients and counter parties in relation to Collections and Reimbursements.

Ensuring any issues are resolved efficiently and professionally whilst maintaining a high standard of customer service.

Required Qualifications and Experience

· Excellent written and verbal communication skills with a high level of numeracy, literacy, accuracy, and attention to detail.

Trade Finance or banking experience is advantageous.