Facility Management Director

The Director of Facilities Management provides strategic, technical, and operational leadership for the full lifecycle management of the organisation’s built and natural assets. This role oversees the planning, mobilisation, operation, and continuous improvement of all Facilities Management (FM) and Landscape Operations & Maintenance (O&M) services across a complex, multi‑site programme, ensuring world‑class service delivery, promoting best-practice asset management, and acts as a Senior advisor to the Executive Leadership, Government Agencies, and internal and external stakeholders.

The Facilities Management Director is responsible to provide the overall Landscape Operations and Maintenance support to RCRC during the lifecycle of all programme components.
 

1. Strategic Leadership & Governance

• Develop and implement the organisation’s comprehensive FM and Landscape O&M strategy aligned with long‑term corporate objectives.
• Establish governance frameworks, performance management systems, SLAs, and KPIs for all FM disciplines (hard, soft, infrastructure, and landscape).
• Lead strategic asset management planning, including lifecycle cost modelling, capital replacement strategies, and sustainability-focused asset performance improvements.
• Represent the FM function at executive committees, senior leadership briefings, and cross‑government steering groups.

2. Lifecycle & Operational Management

• Provide expert guidance throughout the full asset lifecycle: design review, mobilisation, operation, maintenance, optimisation, and decommissioning.
• Ensure that all assets and facilities achieve optimal operational availability, resilience, and compliance.
• Direct the mobilisation of FM and O&M contracts, establish operational readiness programmes, and oversee contractor onboarding and performance.
• Ensure operations integrate seamlessly with the broader urban, environmental, and community context.

3. Procurement, Contracts & Commercial Oversight

• Lead the development of procurement strategies, technical documentation, scopes of work, and high‑quality RFPs for all FM and O&M services.
• Manage the full tendering process including bid evaluation, technical and commercial assessment, negotiation, and contract award.
• Maintain full budgetary and financial control, ensuring cost forecasting, contract variations, cash-flow analysis, and risk/opportunity tracking are accurate and timely.
• Drive value engineering, cost optimisation, and commercial innovation across the FM portfolio.

4. Performance, Compliance & Risk Management

• Ensure all facilities, operations, and contractors comply with regulatory, statutory, environmental, and HSE requirements.
• Oversee the creation of risk registers, emergency preparedness plans, and business continuity strategies.
• Implement quality assurance frameworks to monitor performance and ensure consistent, high‑quality delivery across all service providers.
• Conduct regular reviews of O&M delivery, identify areas for improvement, and implement corrective measures.

5. Stakeholder & Client Leadership

• Serve as the senior point of contact for government entities, municipalities, regulatory bodies, clients, community groups, and internal stakeholders.
• Lead high‑level presentations, executive reporting, workshops, and strategic planning sessions.
• Build strong collaborative relationships with partners, service providers, and cross‑functional teams to ensure organisational alignment.

6. Team Leadership & Talent Development

• Lead, mentor, and develop a multi-disciplinary team of FM, landscape, engineering, and O&M professionals.
• Cultivate a high‑performance culture emphasising accountability, technical excellence, and continuous improvement.
• Identify capability gaps and drive training, succession planning, and professional development initiatives.

  Technical & Professional Skills

• Extensive experience (15+ years) in Facilities & Asset Management of large, complex, multi-site environments.
• Deep knowledge of O&M across hard services, soft services, infrastructure, and large-scale landscape environments.