Associate Community Manager
Full Time 60000 - 90000 USD per-year-salaryJob Overview
About the Company
e.l.f. Beauty, Inc. stands with every eye, lip, face and paw. Our deep commitment to clean, cruelty free beauty at an incredible value has fueled the success of our flagship brand e.l.f. Cosmetics since 2004 and driven our portfolio expansion. Today, our multi-brand portfolio includes e.l.f. Cosmetics, e.l.f. SKIN, pioneering clean beauty brand Well People, Keys Soulcare, a groundbreaking lifestyle beauty brand created with Alicia Keys, Naturium, high-performance, biocompatible, clinically-effective and accessible skin care, and our newest brand, rhode, a line of curated skincare essentials, formulated for a variety of skin types and needs with high performance ingredients, it’s a daily routine that nourishes your skin barrier over time.
In our Fiscal year 25, we had net sales of $1 Billion and our business performance has been nothing short of extraordinary with 28 consecutive quarters of net sales growth. We are the #2 mass cosmetics brand in the US and are the fastest growing mass cosmetics brand among the top 5. Our total compensation philosophy offers every full-time new hire competitive pay and benefits, bonus eligibility (200% of target over the last six fiscal years), equity, flexible time off, year-round half-day Fridays, and a hybrid 3 day in office, 2 day at home work environment. We believe the combination of our unique culture, total compensation, workplace flexibility and care for the team is unmatched across not just beauty but any industry.
Visit our Career Page to learn more about our team: https://www.elfbeauty.com/work-with-us
Position Summary
e.l.f. Beauty is seeking an Associate Manager, Community to help lead and evolve engagement across our rapidly growing global community. This role will play a critical part in shaping how e.l.f. connects with its audience across social platforms — transforming real-time consumer interaction into meaningful brand relationships, cultural relevance, and actionable business insights.
The Associate Manager, Community will own day-to-day community engagement strategy and execution across social channels, while partnering cross-functionally with Social, Influencer, Brand Marketing, PR, and Customer Experience teams to ensure a cohesive and best-in-class consumer experience.
The ideal candidate is deeply embedded in social culture and the beauty landscape, brings a strong editorial and brand voice, and thrives in fast-paced, high-growth environments. This individual combines strategic thinking with operational excellence, using community insights to inform content, campaigns, and broader marketing decisions.
About the Company
e.l.f. Beauty, Inc. stands with every eye, lip, face and paw. Our deep commitment to clean, cruelty free beauty at an incredible value has fueled the success of our flagship brand e.l.f. Cosmetics since 2004 and driven our portfolio expansion. Today, our multi-brand portfolio includes e.l.f. Cosmetics, e.l.f. SKIN, pioneering clean beauty brand Well People, Keys Soulcare, a groundbreaking lifestyle beauty brand created with Alicia Keys, Naturium, high-performance, biocompatible, clinically-effective and accessible skin care, and our newest brand, rhode, a line of curated skincare essentials, formulated for a variety of skin types and needs with high performance ingredients, it’s a daily routine that nourishes your skin barrier over time.
In our Fiscal year 25, we had net sales of $1 Billion and our business performance has been nothing short of extraordinary with 28 consecutive quarters of net sales growth. We are the #2 mass cosmetics brand in the US and are the fastest growing mass cosmetics brand among the top 5. Our total compensation philosophy offers every full-time new hire competitive pay and benefits, bonus eligibility (200% of target over the last six fiscal years), equity, flexible time off, year-round half-day Fridays, and a hybrid 3 day in office, 2 day at home work environment. We believe the combination of our unique culture, total compensation, workplace flexibility and care for the team is unmatched across not just beauty but any industry.
Visit our Career Page to learn more about our team: https://www.elfbeauty.com/work-with-us
Position Summary
e.l.f. Beauty is seeking an Associate Manager, Community to help lead and evolve engagement across our rapidly growing global community. This role will play a critical part in shaping how e.l.f. connects with its audience across social platforms — transforming real-time consumer interaction into meaningful brand relationships, cultural relevance, and actionable business insights.
The Associate Manager, Community will own day-to-day community engagement strategy and execution across social channels, while partnering cross-functionally with Social, Influencer, Brand Marketing, PR, and Customer Experience teams to ensure a cohesive and best-in-class consumer experience.
The ideal candidate is deeply embedded in social culture and the beauty landscape, brings a strong editorial and brand voice, and thrives in fast-paced, high-growth environments. This individual combines strategic thinking with operational excellence, using community insights to inform content, campaigns, and broader marketing decisions.
Responsibilities:
- Community Strategy & Ownership
- Lead day-to-day community management strategy across key social platforms including Instagram, TikTok, YouTube, and emerging channels
- Drive proactive engagement initiatives that deepen brand affinity, loyalty, and advocacy within the e.l.f. community
- Identify opportunities to celebrate consumers, creators, and cultural moments that amplify brand love
- Develop scalable engagement frameworks and best practices to support continued community growth
- Engagement & Brand Voice
- Oversee inbound community interactions, ensuring timely, on-brand, and culturally relevant responses
- Draft and refine responsive messaging aligned with brand tone and evolving social trends
- Act as a steward of the e.l.f. voice across community touch points
- Support rapid-response moments tied to launches, cultural conversations, and real-time trends
- Cross-Functional Collaboration
- Partner closely with Social, Influencer, PR, Brand Marketing, and Customer Experience teams to align messaging and escalation workflows
- Manage escalation of consumer feedback, product inquiries, and sensitive conversations to appropriate internal stakeholders
- Collaborate with Customer Service teams to ensure seamless consumer support across channels
- Insights & Reporting
- Translate community conversations into actionable insights that inform marketing strategy, product feedback, and campaign optimization
- Deliver recurring reporting on sentiment, trends, competitive activity, and emerging consumer behaviors
- Identify opportunities to optimize engagement performance through data and platform analytics
- Operational Excellence
- Help refine processes, tools, and workflows that enable scalable community management across brands
- Support agency or vendor partners as needed to maintain best-in-class coverage
- Maintain agility in a fast-moving, real-time social environment while balancing strategic priorities
Qualifications:
- 2-4 years of experience in Community Management, Social Media, Digital Marketing, or related field within beauty, lifestyle, or consumer brands
- Proven experience managing and growing brand communities across major social platforms (Instagram, TikTok, YouTube, etc.)
- Strong editorial judgment with exceptional written communication and copywriting skills
- Experience translating social engagement and sentiment into actionable insights
- Highly organized with strong project management and prioritization skills
- Deep cultural awareness with strong intuition for internet trends and consumer behavior
- Experience working cross-functionally within marketing organizations
- Familiarity with community and social analytics tools (Sprout, Dash Hudson, CreatorIQ, Hootsuite, etc.)
- Passion for beauty, culture, and digitally native brand building
Preferred Attributes:
- Experience supporting high-growth or disruptive consumer brands
- Comfort operating in real-time, fast-paced environments
- Data-curious mindset with both creative and analytical strengths
The base salary range for this role is listed above.
Total compensation includes base salary, annual company-based performance bonus, and equity. Under e.l.f.’s annual bonus program, employees are eligible to earn up to 200% of their target bonus when company performance exceeds defined goals. In addition, e.l.f. provides a variety of other benefits to employees, including medical, dental, and vision insurance, a retirement savings plan, gender neutral parental leave, and unlimited paid time off. The amount of total compensation (including base salary) offered will be based on a wide range of factors, including geographic location, experience, specific skills, and qualifications.
Compensation components are subject to change at the company’s discretion
This job description is intended to describe the general nature and level of work being performed in this position. It also reflects the general details considered necessary to describe the principal functions of the job identified, and shall not be considered, as detailed description of all the work required inherent in the job. It is not an exhaustive list of responsibilities, and it is subject to changes and exceptions at the supervisors’ discretion.
e.l.f. Beauty respects your privacy. Please see our Job Applicant Privacy Notice (www.elfbeauty.com/us-job-applicant-privacy-notice) for how your personal information is used and shared.