AI Engineer

About the role

We're seeking an exceptional AI Engineer to help lead the development of Elmenus’ AI capabilities. This is a unique opportunity to shape how artificial intelligence transforms food discovery and delivery operations. You'll be the technical cornerstone of our AI initiatives, working directly with our CPTO and CEO to architect systems that push the boundaries of what's possible with LLMs in the on-demand delivery domain.

Why this role matters

We're at a pivotal moment in food-tech, where AI can fundamentally transform how customer experiences, restaurant operations, dispatch, and support get done. As our AI Engineer, you'll be the architect of systems that make this transformation possible. Your work will define not just how our platform evolves, but how our product, operations, and engineering teams adapt to and leverage AI. This is a chance to tackle novel technical challenges while directly shaping how hundreds of thousands of Elmenus users discover, order, and enjoy their next meal.

What you'll do

• Architect and drive our core AI/LLM infrastructure and features from conception to production

• Own AI infrastructure, reliability, observability, and cost efficiency (latency/SLA targets, usage telemetry, token/call budgeting, model routing, caching)

• Design and implement AI systems that handle complex operational reasoning and document/data analysis (e.g., orders, menus, support, logistics)

• Lead the evaluation and integration of LLM capabilities and AI tools

• Establish best practices for AI development and reliability

• Build frameworks for rapid prototyping and validation of AI features

• Shape our technical strategy and roadmap alongside senior leadership

• Enablement mandate: help shift internal engineering practices to AI-assisted development (co-pilots, agentic workflows, automation across coding, testing, deployment, and documentation)