People Operations Specialist

What you'll do:

• Create and maintain the full employee journey for EU employees, ensuring smooth, compliant processes for contracts, onboarding, changes to employment, leave management, and offboarding.
• Support People Operations for all EU markets, ensuring legal accuracy, documentation consistency, and strong governance across Portugal, Spain, France, Italy, the UK, and the Netherlands.
• Prepare and validate payroll inputs for all markets (schedules, changes, overtime, allowances, absences, sick leave, holidays), ensuring accuracy and alignment with country-specific laws and internal controls.
• Partner with managers, HRBPs, and Store Leaders to support day-to-day People Ops topics such as documentation, scheduling rules, employee relations basics, and labor-law compliance.
• Manage guidelines and administration of benefits programs, including mobility benefits, company cars, travel rules, and per-diems, ensuring clear eligibility criteria, documentation standards, and cost control.
• Maintain HRIS accuracy (Personio) by managing employee records, workflows, permissions, and ensuring correct system integrations with Payroll and IT.
• Use JIRA to manage operational workflows, ticketing, process requests, and continuous-improvement tracking.
• Create, update, and scale SOPs, workflows, and operational documentation to ensure consistent high-quality delivery across all markets.
• Contribute to European retail expansion by supporting People processes for new store openings (contracts, onboarding, scheduling setup, compliance requirements).

Who we're looking for:

• You have a degree in human resources, business administration, psychology, or a similar field.
• You bring around 3 years of experience in People Operations or HR administration, ideally in an international or fast-growing company.
• You understand the full employee lifecycle and feel comfortable handling contracts, onboarding, changes, leave management, and offboarding.
• You have experience preparing payroll inputs and working closely with payroll or finance teams.
• You are familiar with HRIS systems (preferably Personio) and enjoy keeping employee data organized and accurate.
• You work in a structured, detail-oriented way and make sure processes are consistent and compliant.
• You like improving workflows, creating clear documentation, and helping teams work more efficiently.
• You are comfortable using tools like JIRA or other ticketing systems to manage daily requests.
• You communicate clearly, act proactively, and enjoy collaborating with managers, HRBPs, and colleagues across markets.
• You have strong English skills and enjoy working in a supportive, team-oriented environment.

What we offer:

• Pet-friendly office environment.
• Discounts on our products.
• Health insurance, including dental.
• 24 vacation days.
• A multicultural and international work environment.
• Company events that are actually enjoyable and build meaningful connections.
• Ownership, trust, and support from day one to grow your career.