Job Overview
- Scrum Master serves as a servant leader and team enabler, supporting two agile delivery teams and promoting team health, agility, and delivery excellence.
- Facilitates team-level agile ceremonies and delivery execution, ensuring alignment around requirements definition, scope, and delivery commitments.
- Fosters self-organization and continuous improvement by removing impediments, managing risks and dependencies, and enabling predictable, high-quality delivery throughout the delivery lifecycle.
- Partners closely with Product Owners, delivery teams, and stakeholders to strengthen collaboration, improve flow of work, and maintain transparency.
- Ability to balance team facilitation with delivery support while aligning day-to-day execution with business priorities.
- Coaches’ teams on agile best practices, leverages metrics to support improvement, and adapts processes to meet team and organizational needs.
- Promote team health, agility, and delivery excellence through continuous improvement and coaching.
- Provide agile coaching to assigned teams and support agile maturity across the organization.
- Lead all core Scrum ceremonies (Daily Scrum, Sprint Planning, Refinement, Review, Retrospective), ensuring process integrity, efficiency, and time-boxing.
- Ask critical questions that challenge assumptions and continuously evolve agile practices.
- Facilitate execution and feature completion tracking for 2–3 scrum teams.
- Manage team capacity and support reliable forecasting for predictable sprint and program delivery.
- Take accountability for sprint success by proactively identifying, removing, or escalating blockers.
- Hold teams accountable to performance expectations, team agreements, and agile best practices.
- Help manage delivery risks, dependencies, and impediments at the team and cross-team level.
- Partner with product management, product owners, business owners, engineering leads, and project managers to ensure execution alignment.
- Build strong, collaborative stakeholder relationships that promote transparency and shared ownership.
- Coordinate cross-team and enterprise-wide dependencies to minimize delivery risk.
- Facilitate feedback loops and alignment through agile ceremonies and structured checkpoints.
- Create, modify, publish, and leverage standardized agile metrics (e.g., velocity, burndown, workflow health) to drive transparency and continuous improvement.
- Develop dashboards and reporting for team and leadership visibility.
- Maintain a single source of truth for delivery tracking, metrics, and documentation.
- Manage the team’s release pipeline.
- Partner closely with engineering and QA teams to ensure timely, stable, and high-quality releases.
- Hands-on experience with agile lifecycle management tools, including Jira, Target Process, Confluence, and related reporting dashboards.
- Strong understanding of CI/CD pipelines, release coordination, build processes, and DevOps practices.
- Working knowledge of common software development languages (e.g., Java, Python, JavaScript) and frameworks.
- Familiarity with development environments and version control systems (e.g., Git, GitHub, GitLab).
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