Senior Quality Assurance Engineer

What you'll be doing day-to-day:

• Champion Quality Control: Lead and manage the quality control process, ensuring our revolutionary products meet the highest standards throughout production.
• Customer-Focused Quality Enhancements: Collaborate with customer service to provide technical support, integrating customer feedback into ongoing product and quality improvements.
• Innovative Product Testing: Oversee the testing and approval of our energy-generating products during production, ensuring they meet performance and sustainability benchmarks.
• Resolve Quality Concerns: Take charge of addressing customer quality issues and warranty cases, ensuring timely and effective resolutions to keep our customers energised and satisfied.
• Supplier Audits & Collaboration: Conduct audits of suppliers and assembly lines to ensure they meet our 'Gold Standard' for quality, assembly, and packaging—key to delivering premium, energy-efficient products.
• Develop Supplier Processes: Work with suppliers to create FMEAs, Control Plans, and process documentation, ensuring consistent quality throughout our supply chain.
• Drive Corrective Actions: Issue Corrective Action Requests and ensure that improvements are implemented, using strong problem-solving skills to drive supplier performance.
• Sustain Process Improvements: Take an active role in enhancing supplier processes, conducting capability studies to ensure high-quality, sustainable product manufacturing.
• Compliance with Electrical Standards: Ensure that all electrical components meet the necessary approval standards and regulatory requirements for safety and efficiency.
• Lead Production Trials: Collaborate with suppliers and the NPD team to run production trials, documenting results and making recommendations for continuous improvements.
• Global Supplier Engagement: Travel both within the UK and internationally to work directly with suppliers, ensuring our clean-tech fitness products meet strict quality, cost, and sustainability goals.