Senior Salesforce Administrator (Platform Governance & Compliance Focus)

This role is deeply platform-centric: you will drive governance frameworks, enforce technical standards, strengthen access and security models, and ensure ongoing compliance with GDPR and internal controls. You will serve as a senior platform specialist within the Admin team, collaborating with Developers and Product Managers only where necessary to maintain alignment on architecture and technical integrity.

Platform Governance & Architecture

• Own and evolve the core Salesforce platform (Sales and Service Cloud) with a focus on stability, scalability, and internal control alignment.
• Define and enforce governance standards for configuration, automation, metadata structure, and lifecycle management.
• Establish and maintain platform guidelines for naming conventions, documentation quality, change control, and environment strategy.
• Ensure robust oversight of platform performance, system limits, integration behavior, and data model consistency.

Security, Access Control & Compliance

• Lead the design, implementation, and continuous improvement of Enpal’s Salesforce access model, including Role-Based Access Control (RBAC), Permission Set architecture, and least-privilege principles.
• Strengthen audit readiness by maintaining system documentation, access logs, data flow descriptions, and compliance-oriented configuration records.
• Support GDPR adherence through data minimization practices, field-level protection, data retention controls, and structured data governance.
• Collaborate with Security and Compliance teams to ensure adherence to MFA/SSO strategies, integration security controls, and platform risk mitigation measures.
• Ensure alignment with enterprise policies related to data security, identity management, and operational compliance.

Operational Excellence & Lifecycle Management

• Proactively monitor and optimize platform health, system performance, automation reliability, and integration consistency.
• Manage ongoing platform operations such as high-priority issue resolution, release quality, and adherence to CI/CD and GitHub-based deployment processes.
• Evaluate and refine internal controls for change management, environment separation, and release governance.
• Maintain high-quality system documentation, architectural references, and operational runbooks.

Technical Guidance & Internal Enablement

• Serve as a senior technical point of contact within the Admin team for platform governance, configuration standards, and complex troubleshooting.
• Review proposed solutions for compliance with governance standards and platform strategy.
• Contribute to internal knowledge sharing and skill development within the Admin team (without assuming formal line management).
• Provide platform-focused training and guidance to internal stakeholders when relevant to governance, security, or operational processes.