Senior Salesforce Administrator (f/m/x)

Platform Ownership & Expertise 

• Own and evolve our Salesforce ecosystem (Sales and Service Cloud), with a focus on platform stability, data quality, and performance 
• Lead the design and implementation of scalable configuration, automation, and platform governance 
• Act as the senior technical reference within the Admin team — reviewing solutions, supporting complex issues, and promoting quality standards 
• Work closely with Developers to align declarative and programmatic approaches and ensure platform scalability 
• Drive excellence in change management, documentation, and system lifecycle processes 

Cross-Functional Collaboration 

• Translate business requirements into Salesforce solutions, working with Product Managers, Admins, and Developers 
• Roll out new features and enable internal users through training, guidance, and best practice sharing 
• Collaborate with our Admin Team Lead to uplift the overall capability of the Admin team — offering mentoring and sparring without taking on formal people management 
• Contribute to projects across multiple business areas and support strong communication between technical and non-technical teams 

Operational Excellence 

• Proactively monitor and improve system performance, scalability, and integration 
• Help manage and continuously improve support processes, including resolution of high-priority tickets 
• Contribute to GDPR readiness, audit controls, MFA/SSO strategies, and access model improvements 
• Participate in our GitHub-based CI/CD environment to ensure smooth and reliable deployments