Manager-Mortgage Production

The Mortgage Department provides our community the highest quality member mortgage experience. We strive to be our community's first choice when deciding how to achieve their homeownership goals. We deliver value for our membership with our depth of product offerings, competitive pricing, simplified process and commitment to member service throughout the life of the loan. 

The primary purpose of this position is to work with Wings mortgage production staff, members and potential members to assist them in identifying and securing a mortgage loan that is appropriate for achieving their financial goals, including home ownership. The Manager coordinates their team's origination of compliant files for conventional, FHA, and VA lending for a pre-determined amount of mortgage volume that is determined on a yearly basis. 

Essential Functions

• Oversee the meeting of goals and operation of the mortgage loan production department.
• Manage mortgage staff to provide training, direction, standards and evaluations.
• Coach and lead staff in external loan origination and the highest service quality levels.
• Participate in mortgage teams for QC, underwriting, compliance and P&P updates.
• Originate employee and high-profile member mortgage loans.
• Collaborates with Business Development and Marketing for product education, and sales objectives.
• Monitor weekly and monthly mortgage loan production reports and ensure all compliance. Daily oversight of the pipeline, web, phone and face-to-face applications.
• Monitor competitors' interest rates and mortgage loan marketing programs. Make recommendations for mortgage loan product and service enhancements.
• Develop seminars and educational mortgage loan outreach programs.  Research potential programs and cost benefit analysis.
• Monitor MMG and Mortgage Currency, Fanniemae, and AllRegs sites for pertinent information.
• Bank Secrecy Act: Remains cognizant of and adheres to Wings policies and procedures, and regulations pertaining to the Bank Secrecy Act.