US Customer Service Agent
Job Overview
We are looking for a motivated and customer-focused Customer Service Agent to join our team at epay, a Euronet Worldwide Company.
In this role, you will be responsible for providing exceptional customer service to our clients, handling inquiries, resolving issues, and ensuring customer satisfaction. You will be the first point of contact for customers, representing our company and brand.
Requirements
Requirements:
- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- Prior customer service experience is preferred
- Knowledge of Microsoft Office applications
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- A positive and friendly attitude towards customers
- Fluency in English is required
Benefits
We are currently looking for Customer Service Representatives for with the following requirements:
English Level (Advanced).
Call Center previous experience is a plus.
We offer:
40 hours per week,
Sundays and one day off during the week; and special Saturdays until 4:00 pm.
Base Salary $650 + performance bonus. Up to $900 monthly.
Life insurance 100% covered
50/50 Health insurance (optional)
50/50 Half scholarships (option)
Annual salary appraisal
Internal savings and credits association
Christmas bonus above the law
Opportunities for growth within the company