Senior ServiceNow Developer

Aubrant Digital is looking for a Senior ServiceNow Developer who can serve as the definitive platform authority for a complex, multi-module ServiceNow environment. This is not an execution-only role; you will be the go-to resource for platform strategy, solution design, and hands-on delivery across the full ServiceNow ecosystem. You will own the technical direction of the platform, advise stakeholders on best practices, and translate business needs into scalable, high-quality solutions.

Platform Development & Module Ownership

·         Platform & Core Development (ServiceNow platform customization, scripting, and configuration)

·         ITSM (Incident, Problem, Change Management)

·         HRSD (HR Service Delivery)

·         Service Portal & Workspaces (Employee Service Center, Agent Workspace)

·          Integrations (REST, SOAP, IntegrationHub)

·         ITOM & CMDB

·         Service Portfolio Management (SPM)

Delivery & Collaboration

·         Operate within agile delivery cycles; contributing to sprint planning, backlog refinement, and iterative delivery with consistent output quality.

·         Partner with cross-functional teams across time zones, maintaining clear communication and shared accountability for outcomes.

·         Produce and maintain thorough technical documentation; design decisions, configuration specs, and runbooks; as a non-negotiable delivery standard.

Quality & Platform Health

·         Lead impact analysis prior to all changes and enforce change management discipline across environments.

·         Support platform upgrades, patch cycles, and health assessments with a proactive, structured approach.

·         Continuously drive improvements in platform performance, maintainability, and end-user experience.

Qualifications

·         Bachelor's degree in information systems, Computer Science, or a related field or equivalent professional experience.

·         5+ years of hands-on ServiceNow consulting, development, and administration experience in professional client or enterprise environments.

Technical Requirements

·         Deep proficiency in ServiceNow architecture: tables, forms, data relationships, inheritance, and application scoping.

·         Strong JavaScript skills applied across Business Rules, Client Scripts, Script Includes, and API integrations.

·         Front-end development skills for Service Portal: HTML, CSS, and AngularJS widget development.

·         Solid understanding of CMDB data models, CI relationships, IRE, and Discovery fundamentals.

·         Experience managing update sets, cloning pipelines, and multi-instance environment strategies.

Nice to Have

·         Experience with Virtual Agent / NLU configuration.

·         Exposure to Financial Management module (cost modeling, allocations).

·         Experience supporting US-based clients across time zones.

·         Familiarity with GRC or advanced SPM configurations