Medical Receptionist - Sessional Consulting Suites

Reporting to our Manager, Medical Billing and Practice Support, the Medical Receptionist (part-time) will provide excellent customer service to Consultants and patients utilising our Sessional Consulting Suites. Greeting patients and their families, you will have excellent knowledge of billing, general reception duties and have professional presentation. Proficient in IT systems, you will be a customer focused person who genuinely enjoys helping people and will be able to compliment clinical care and be a member of our Epworth team.  

You will make an impact by:

• Leading by example with excellent customer service, time management and an aptitude for a variety of systems and software.
• Building strong relationships with our consultants and patients and demonstrating the Epworth values
• Providing support to a team of staff and Manager through the adoption of a can-do attitude and role-up-your-sleeves approach.

To be successful in this role…

You will be a quick learner; quick to think on your feet when faced with problems, and a multi-tasker, used to dealing with numerous tasks at any one time. 

You will have:

• Recent experience in a similar role (essential)
• Excellent communication skills both in person, written and on the telephone
• An empathetic, friendly and professional manner
• Medicare and Health Fund rulings and billing interpretations (essential) 
• A sense of ownership and accountability regarding the work you undertake
• Ability to interact with a variety of stakeholders from a variety of diverse backgrounds
• Sound working knowledge of Genie & iPM (desirable) 

Position Description       Inherent Requirements

About Epworth Geelong

Epworth Geelong, located adjacent to Deakin University’s Medical School in Waurn Ponds, is developing an environment of world-class health care and education to meet the needs of the expanding population of Geelong and South West Victoria. Providing exciting career opportunities to doctors, nurses, allied health professionals and support staff. It features contemporary design, cutting-edge medical technology and best practice patient care, whilst offering a wide range of inpatient and outpatient medical, surgical and rehabilitation services.