Hospital Receptionist

In this casual hospital receptionist role, based at Epworth Camberwell, you will be the first point of contact for patients visiting the hospital, meeting and greeting patients, ensuring upkeep of patient files, coordinating with our doctors and staff, and back-of-office administration processes. You will be working collaboratively as part of a cohesive team reporting to the Administration Team Leader. 

You will make an impact by:

• Assisting patients, visitors, staff and medical specialists with enquiries
• Providing excellent customer service when working in the main reception
• Completing other activities in support of the administration department, as required

To be successful in this role…
You will be a dynamic customer service orientated business officer who takes pride and ownership in their work. Your professionalism, ability to embrace flexibility and work in a changing environment will see you settle into your new role well. You care about the way you make people feel and want the hospital experience to be special for the patient, family, medical team and your work colleagues alike.

You will have:

• Previous demonstrated experience in a similar administration role
• Excellent communication and computer skills
• Demonstrated ability to prioritise
• Ability to meet timelines whilst maintaining customer service in a fast-paced and demanding environment
• Healthcare experience (desirable)

Position Description        Inherent Requirements

About Continuing Care and Support Services

Epworth Continuing Care and Support Services incorporates our renowned rehabilitation, mental health and at-home hospital programs with essential support services. Our rehabilitation, mental health and at-home hospital programs are some of the most progressive of their kind in Australia. Our clinical approach involves interdisciplinary teamwork and decision-making to provide individualised treatment and achieve positive outcomes for patients. Our strong team ethos extends across our services at Epworth hospitals in Richmond, Camberwell and Hawthorn. Our support services play a critical role in the daily operations and experience at Epworth hospitals through our food environmental and security teams.