Theatre Receptionist

In this full-time Theatre Receptionist role, based in East Melbourne, you will play a key role in supporting the perioperative team’s daily operations. As part of the Perioperative Services team, you will provide front-line administrative and coordination support to ensure the smooth functioning of theatre services.  Hours of work are Monday to Friday 0630 until 1430.

Reporting to the Associate Director of Perioperative Services, you will work collaboratively with clinical and administrative staff to deliver efficient, patient-focused service within a fast-paced surgical environment.

You will make an impact by:

• Delivering daily operational requirements
• Working as part of a dynamic team
• Providing excellent customer service
• Striving for continuous quality improvement
• Participating in personal and professional development

To be successful in this role…

You will bring exceptional customer service skills, acting as the first point of contact both over the phone and in person, and consistently creating a welcoming and professional experience for patients, visitors, and staff. You will be confident managing a range of administrative responsibilities, including data entry, financial processing, and general office coordination, supported by strong computer skills.

To be successful in this role, you will be highly organised, detail-oriented, and able to prioritise effectively in a fast-paced environment. You will demonstrate a proactive and collaborative approach, building positive relationships with a wide range of stakeholders across the organisation.

You will embody Epworth’s Values and Behaviours, showing professionalism, empathy, and integrity in everything you do. With a positive attitude and strong communication skills, you will contribute to a supportive team culture and help ensure the smooth and efficient operation of perioperative services.

You will have:

• Excellent customer service 
• A proactive approach and “can do” attitude
• Excellent communication and problem-solving abilities
• Understanding of confidentiality and privacy requirements
• Administrative experience in a health care setting is desired

Position Description           Inherent Requirements

We will review applications as we receive them. 

About Freemasons

Located in East Melbourne, close to public transport and the CBD, Epworth Freemasons provides a range of world-class health services. As one of Victoria's leading maternity hospitals, Epworth Freemasons specialises in women’s and men’s health services including breast and gynaecological surgery, endoscopy and urology. Epworth Freemasons also offers comprehensive cancer care, and a full range of surgical services, including robotic assisted surgery, orthopaedics and ICU care.