Associate Director Quality Assurance (Europe- hybrid/remote)- Line Management and Audit Hosting experience required

The Associate Director of Quality Assurance ensures continuous quality improvement through effective management and oversight of audits and inspections. Identifies and implements IT solutions and process efficiencies. Facilitates ongoing quality improvement measures through communication of audit & Inspection intelligence, analytics reports and compliance guidance/training.

The Associate Director of Quality Assurance drives ongoing quality improvement initiatives by disseminating audit and inspection intelligence, delivering comprehensive analytics reports, and providing expert compliance guidance and training.

The Associate Director of Quality Assurance leads the audit and inspection hosting team.

As a leader, the Associate Director of Quality Assurance cultivates a high-performing team, fostering their development into subject matter experts through education, mentorship, and empowerment. 

Role and Responsibilities

• Works with the Director of Quality Assurance to drive excellence and optimize  audit and Inspection hosting.
• Participate in audits and inspections, including document request provision, front and back-room activities, and follow-up of audit and inspection findings and completion of client questionnaires and RFP/RFI when needed.
• Drives ongoing quality improvement measures through communication of audit results and compliance guidance/training.
• Identifies and implements process improvements and efficiencies via IT solutions.
• Works with the Quality Assurance Manager to develop and train the hosting team in all activities associated with hosting.
• Works with the Quality Assurance Manager to continually develop and maintain training material for audit & Inspection attendees.
• Monitors and communicates trends seen in audits and Inspections to the Director of Quality Assurance.
• Works with the hosting team to develop and maintains an Inspection knowledge library.
• Proactively prepares the company and clients for regulatory inspections and audits
• Collaborates and guides operational personnel to ensure effective audit and Inspection attendance.
• Generates metrics on audits and Inspections for Global Quality Council, Quality Leadership, Senior Leadership, and Management review purposes.
• Manages the electronic quality management system (EG-QMS) Audits module. Identifying process improvements and initiating these changes with the relevant IT SME to EG-QMS
• Fosters a culture of quality within the organisation as led by members of the Quality Leadership Team.
• Acts as a Subject Matter Expert and client point-of-contact for Quality including attendance at operational and quality governance meetings.
• Assists in the development, maintenance and management of mechanisms that assure ongoing monitoring and compliance with all applicable laws and regulations including but not limited to EU GVP, US FDA CFRs, JMPA and ICH-E6.
• Manages the audit and inspection hosting team
• Conducts other ad hoc activities as requested by Director of Quality Assurance and/or VP of Quality.