Medical Information Associate - US hrs

PrimeVigilance is looking for a Medical Information Associate to be responsible for supporting the Medical Information team in handling initial adverse event and medical information inquiries in English, according to US working hours pattern.

Key Responsibilities 

• To provide approved responses to medical enquiries from external customers (healthcare professionals, patients, pharmaceutical clients) including call handling  

• To accurately identify, document and report adverse events/side effects, pregnancy and other special situation events, and product quality complaints within required timeframes 

• To ensure that all medical information enquiries are tracked and fully documented within the Medical Information database accurately and completely 

 • Providing management with regular updates 

• Assisting in departmental regulatory inspection preparedness for the company pharmacovigilance system and actively participating in PV inspections or audits;