Content Writer & Social Media Manager

Key Responsibilities: 

• Develop and execute monthly social media content (minimum 22 posts per month) aligned with GOSI objectives.
   

• Write and adapt content across multiple touchpoints including social media, app content, brochures, SMS and push notifications.
   

• Support programme awareness, partner offers and event-led campaigns through structured social media plans.
   

• Coordinate closely with internal stakeholders (Ethos account team, design, customer service) and GOSI counterparts to ensure timely delivery of content and approvals.
   

• Manage day-to-day project coordination, including timelines, content tracking and follow-ups, to ensure smooth execution across all deliverables.
   

• Provide live and post-event content coverage for up to four (4) GOSI events per year (included within scope, unpaid).
   

• Manage community management across social platforms, responding to comments and escalating issues to Customer Service when required.
   

• Work closely with the wider GOSI and Ethos teams while operating as part of a dedicated on-site unit.