Service Support Specialist
Full-time
Mid-Senior Level
Job Overview
We are looking for someone to deal with different tasks assigned for the duration of the shift and provide professional service to the customers.
Key Responsibilities:
- Ensure that all tables are operational without interruptions.
- Handle all real-time incidents on the gaming floors related to the following components of operations: hardware, software, and connection.
- To fix game irregularities on the tables: Game Presenters’ mistakes and software issues.
- To prepare shift reports for the Management.