Service Support Specialist

We are looking for someone to deal with different tasks assigned for the duration of the shift and provide professional service to the stakeholders.

Key Responsibilities:

• Resolving players’ disputes related to dealer actions or any other events that may impact the integrity of the game.
• Handling major incident management for all events affecting the availability of the Live Casino Service.
• Identifying and resolving all game irregularities resulting from dealer errors, software issues, or any other operational factors.