(i-Ready) Associate, Change Management (Data Platforms)

JOB TITLE: (i-Ready) Associate, Change Management (Data Platforms)  

What will you do?

As a change management associate in the Data Platforms team, you will play a crucial role in driving customer success by enabling data-driven decisions and policies. This position requires a strategic thinker with strong analytical skills and the ability to understand the customer’s business needs. The successful candidate will work closely with cross-functional teams to generate impactful use cases from EVYD’s data platforms.

This role reports to our Manager, Change Management (Data Platforms) and is based in Brunei. 

Your key responsibilities include:

• Support the development, evaluation, management, and execution of change management plans for projects or change initiatives
• Assist in identifying stakeholders’ communication and training needs and develop communication and training materials
• Participate in external meetings including requirement gathering, progress monitoring and reporting sessions
• Identify opportunities for improvement and drive ongoing enhancements to platforms and processes
• Collaborate with external stakeholders to understand pain points and goals.
• Conduct data analysis and present findings and recommendations to stakeholders
• Conduct training sessions for stakeholders, with the ability to rationalise the reasons for design
• Work closely with internal teams, including medical data specialists, product, project, and customer support, to ensure alignment and timely delivery to customers.
• Collaborate closely with internal teams to define, monitor, and evaluate success metrics of change.
• Provide support with management reporting and other updates.
  
• Work with and learn from senior members of the Change Management Team.

Qualifications and other skills requirements:

• Preferably, a bachelor's degree or higher national diploma (HND) in the field of health sciences or an equivalent qualification is required.
• Ability to speak, read, and write good English is essential. Ability to communicate in Malay is an advantage.
• Excellent communication and interpersonal skills to work closely with cross-functional teams and stakeholders.
• Strong analytical and problem-solving skills.
• Good sense of time management.
• Innovative, independent, and a fast learner.
• Acts with integrity and ethics.
• Experience working within the healthcare or health tech sector is a plus.