Customer Service Intern

We're looking for motivated graduates and students to join our Customer Support Internship Program. From day one, you'll work alongside experienced professionals, supporting clients in a fast-paced Forex trading environment. 

Why This Role? 

This is your opportunity to kick-start your career in a fast-growing trading environment. This is a 3-month full-time commitment. This is more than an internship; it's an opportunity to gain hands-on experience, develop valuable customer service skills, and build a foundation for a career in fintech and financial services. 

What You'll Be Doing 

Customer Support 

• Respond to client inquiries via live chat, email, web forms, and phone calls 

• Assist clients with account, platform, and service-related questions 

• Deliver professional and timely customer support 

• Work closely with Operations, Trading, Payments, and Sales teams 

• Adhere to company policies and service standards 

• Help identify opportunities to improve the customer experience 

Case Management 

• Follow up on client requests and unresolved issues 

• Escalate complex cases to relevant teams 

• Maintain accurate records in internal systems 

What is in it for you:

This program is designed to give you real skills, real exposure, and real outcomes:​

Structured Learning & Clear Expectations​

• You’ll follow a defined learning path with a clear performance rubric​

• Regular check-ins and feedback to support your development​

• Transparent expectations on what success looks like at each stage​

Hands-on Fintech Exposure​

• End-to-end exposure to customer service ​

• Work on real cases within a high-volume, fast-paced environment

Paid internship 

• Stipend aligned to Armenia market. The exact offer to be confirmed at offer stage.​