Senior Automation Engineer

We are seeking an Automation Engineer with a passion for automation and modern AI/GenAI/Agentic technologies. You will use your programming expertise and knowledge of AI/GenAI/Agentic to build and optimize automation workflows for our business processes.

Responsibilities:

• Develop Automation Workflows: Design, implement, and maintain automation scripts and tools (primarily in Python) to streamline operational processes (e.g. customer onboarding, transaction processing, reporting).
• Integrate AI and LLMs: Leverage generative AI and LLM capabilities to enhance automation. This includes calling OpenAI APIs or similar services to build intelligent features such as document processing, content generation, or decision support within workflows.
• Agentic Automation Solutions: Create and deploy agent-based automation (utilizing frameworks like LangChain, CrewAI or custom agents) that can perform multi-step tasks with minimal human intervention.
• Data Retrieval and RAG: Implement retrieval-augmented generation techniques when needed – such as using vector databases to store and retrieve embeddings – so that AI models have access to relevant data (e.g. knowledge bases or transaction history) for more accurate and context-aware outputs.
• Testing and Optimization: Rigorously test automation workflows to ensure reliability, accuracy, and security. Debug issues and optimize performance of scripts or AI components (e.g. fine-tune prompts or adjust logic for better results).
• Documentation: Document the design, steps, and usage of automation workflows clearly. Provide user guides or runbooks for automated processes to ensure maintainability and knowledge sharing within the team.