Client Services Executive - Hybrid

As a Client Services Executive, you'll help grow our TenderLink subscription base through new sales. Reporting to Australasian Sales & Services Manager, you'll identify prospects, engage with them by phone and email, and provide exceptional customer service to ensure long-term relationships.

Work that matters - What you'll do

• Identify prospective clients using a vertical sector approach (e.g., IT, Telecommunications and Construction).
• Make outbound calls daily, send proposals, and follow up with prospects.
• Ensure customers are onboarded and set up for success.
• Respond to inbound queries promptly, maintaining high customer satisfaction.
• Record all communications for future reference.
• Analyse customer feedback to improve processes and products.