Operations - Night Dispatcher
Job Overview
🌙🚛 Night Dispatcher
Keep Operations Moving While the World Sleeps
Schedule: Monday–Friday | 9:00 PM – 5:00 AM
Pay: $26.00/hour + Performance-Based Incentives
Location: Kansas City, KS
💥 Why This Role Matters
When others clock out, you take control.
As a Night Dispatcher at TCI, you are the command center for overnight operations—ensuring deliveries stay on track, drivers stay safe, and customers stay satisfied. You’ll make real-time decisions that directly impact performance, profitability, and service.
If you thrive in fast-paced environments, enjoy problem-solving, and want a role where your decisions matter every night, this is it.
🚀 What You’ll Own
⏱️ Operations & On-Time Performance
Oversee assigned regions to ensure on-time delivery and service excellence
Monitor loads, routes, and driver activity to keep operations running smoothly
Book hotels and support drivers with overnight logistics
🤝 Communication & Coordination
Work closely with Driver Managers, Transportation Managers, and customers
Maintain strong communication across all levels—from drivers to executive leadership
Act as a key point of contact for overnight operations and issue resolution
🛡️ Safety & Compliance
Ensure adherence to safety policies and procedures
Monitor and enforce DOT, FMCSA, and local regulations
Promote a culture of safety and accountability across all operations
💻 Technology & Performance Tracking
Utilize and promote TCI systems including:
Samsara (DriveCam & ELD)
McLeod (load management & billing readiness)
Tenstreet (driver recruiting tools)
Customer portals
Ensure loads are updated in real time to support accurate billing and reporting
📈 Customer Success & Continuous Improvement
Help meet or exceed customer performance targets
Identify opportunities to improve communication, efficiency, and service quality
🧠 What You Bring
Experience in dispatch, logistics, transportation, or operations
Strong decision-making skills and ability to work independently overnight
Excellent communication skills—both written and verbal
Strong attention to detail and ability to multitask in a fast-paced environment
Comfort with technology, systems, and digital tools (Office 365, dispatch software, etc.)
High level of accountability, professionalism, and integrity
Ability to respond to calls, texts, and emails, including occasional emergencies
🌟 What Sets You Apart
You stay calm under pressure and solve problems quickly
You think ahead—not just react
You hold yourself and others accountable
You’re committed to safety, service, and results
💼 Work Environment & Expectations
Overnight, full-time, on-site role
Fast-paced, high-responsibility environment
Requires flexibility for occasional nights, weekends, or holiday coverage
Regular attendance is essential for team collaboration and operational success
🎯 Why Join TCI?
Competitive hourly pay + performance incentives
Be part of a team where your decisions directly impact operations
Work in a growing company with advancement opportunities
Join a culture focused on safety, accountability, and customer success
🚛 About TCI Transportation
Over 45 Years and Counting
Since 1978, TCI Transportation has been dedicated to serving our clients the only way we know how—with integrity, passion, and ingenuity. Over the past four decades, we’ve grown into a coast-to-coast transportation partner, continuously expanding our services to help customers operate more efficiently and scale their businesses.
Our story is built on a strong foundation—but we’re far from finished. At TCI, you’ll join a company that is still growing, still innovating, and still investing in its people.
📩 Ready to take control of the night shift and keep operations moving?
Apply now and become the driving force behind TCI’s overnight success.