People Operations Manager
Full TimeJob Overview
About Fam (previously FamPay)
Fam is India’s first payments app for everyone above 11. FamApp helps make online and offline payments through UPI and FamCard. We are on a mission to raise a new, financially aware generation, and drive 250 million+ young users in India to kickstart their financial journey super early in their life.
We’re reimagining how the next generation experiences fintech—going beyond payments to build a lifestyle brand that blends money, identity, and everyday experiences into one seamless, intuitive journey.
Founded in 2019 by IIT Roorkee alumni, Fam is backed by some of the most respected investors around the world like Elevation Capital, Y-Combinator, Peak XV (Sequoia Capital) India, Venture Highway, Global Founder’s Capital and the likes of Kunal Shah, Amrish Rao as angel investors.
About this Role:
Every great product has a great team behind it—and behind every great team is great HR.
As part of our People team, you’ll deliver seamless, people-first HR operations across the entire employee lifecycle.
If you thrive on solving operational challenges, rolling up your sleeves to build robust processes, and fostering an environment where everyone can do their best work, let’s talk.
About Fam (previously FamPay)
Fam is India’s first payments app for everyone above 11. FamApp helps make online and offline payments through UPI and FamCard. We are on a mission to raise a new, financially aware generation, and drive 250 million+ young users in India to kickstart their financial journey super early in their life.
We’re reimagining how the next generation experiences fintech—going beyond payments to build a lifestyle brand that blends money, identity, and everyday experiences into one seamless, intuitive journey.
Founded in 2019 by IIT Roorkee alumni, Fam is backed by some of the most respected investors around the world like Elevation Capital, Y-Combinator, Peak XV (Sequoia Capital) India, Venture Highway, Global Founder’s Capital and the likes of Kunal Shah, Amrish Rao as angel investors.
About this Role:
Every great product has a great team behind it—and behind every great team is great HR.
As part of our People team, you’ll deliver seamless, people-first HR operations across the entire employee lifecycle.
If you thrive on solving operational challenges, rolling up your sleeves to build robust processes, and fostering an environment where everyone can do their best work, let’s talk.
On the Job
• Manage end-to-end monthly payroll processing on Keka, including inputs, computation, disbursement, and reconciliation with full accuracy and timely delivery.
• Administer the ESOP programme by maintaining grant registers on EquityList and Excel, coordinating exercise requests, and communicating vesting milestones to employees.
• Ensure statutory compliance across PF, ESIC, PT, and gratuity through timely filings, audit-ready documentation, and proactive risk flagging.
• Own all employee documentation, including drafting, maintaining, and version-controlling agreements, offer letters, policies, and HR documents for accuracy and consistency.
• Manage employee benefits operations covering group health and term life insurance, including endorsements, renewals, and employee claims/query support.
• Maintain POSH compliance by ensuring the Internal Committee is active, managing the complaints portal, and completing annual filings and case processes correctly.
• Track and implement policy updates based on labour law changes, ensuring internal policies remain current and effectively communicated to employees.
• Identify and implement automation opportunities in routine HR operations through tooling, AI-assisted workflows, and process redesign to reduce manual effort.
Must-haves (Min. qualifications)
• End-to-end payroll management independently on Keka, including variable pay, reimbursements, TDS computation, and monthly reconciliation.
• Advanced Excel proficiency with compensation trackers, ESOP registers, and compliance dashboards using VLOOKUP, pivot tables, and nested formulas.
• Strong knowledge of statutory compliance including PF, ESIC, PT, gratuity, and labour law basics, with ability to identify issues needing legal escalation.
• Hands-on ESOP administration experience covering grant registers, vesting schedules, cliff tracking, exercise processing, and EquityList/equivalent tool management.
• Familiarity with POSH compliance, including Internal Committee setup, complaints portal management, and timely annual filings.
• Experience managing employee benefits such as group health and term life insurance, including endorsements, renewals, broker coordination, and claim support.
• Skilled in drafting and maintaining employee documentation including offer letters, employment agreements, policy documents, and HR correspondence with legal accuracy.
• Strong process orientation with proven ability to build workflows, maintain clean records, and manage high-volume deadline-driven HR operations.
Good to have
• Experience working in high-growth startup environments where HR operations scaled rapidly and processes were built or restructured dynamically.
• Proactive use of AI tools to automate repetitive HR tasks, including document drafting, policy summarisation, and tracker automation
Why join us?
- Be part of building something that changes how the next generation thinks about and interacts with money
- Collaborating with the Founding Team to shape Fam's people strategy, culture, and operational foundations
- High ownership, high trust — your ideas don't sit in a queue here
PS - We’re looking for someone with an AI-native mindset, who actively leverages AI in their day-to-day work, as we encourage and embed it across every level at Fam.
Perks That Go Beyond the Paycheck
• Relocation assistance to make your move seamless.
• Free office meals (lunch & dinner).
• Generous leave policy, including birthday leave, period leave, paternity and maternity support, and more.
• Salary advance and loan policies for any financial help.
• Quarterly rewards and recognition programs, and a referral program with great incentives.
• Access the latest gadgets and tools.
• Comprehensive health insurance for you and your family, mental health support.
• Tax benefits with options like food coupons, phone allowances, car/device leasing.
• Retirement perks like PF contribution, leave encashment and gratuity.
Here’s all the tea on FamApp ☕️
FamApp focuses on financial inclusion of the next generation by providing UPI & card payments to everyone above 11 years old. Our flagship Spending Account, FamX, seamlessly integrates UPI and card payments, enabling users to manage, save, and learn about their finances effortlessly.
Revolutionizing Payments and FinTech
FamApp has enabled 10 million+ users to make UPI and card payments across India, removing the inconvenience of carrying cash everywhere. Users get to customise their FamX card with doodles, which lets them add a personal touch to their payments.
Trusted by leading investors
We’re proud to be supported by renowned investors like Elevation Capital, Y-Combinator, Peak XV (formerly Sequoia Capital India), Venture Highway, Global Founder’s Capital, and esteemed angels Kunal Shah and Amrish Rao.
Join Our Dynamic Team
At Fam, our people-first approach is reflected in our generous leave policies, flexible work schedules, comprehensive health benefits, and free mental health sessions. We don’t mean to brag, but we promise you’ll be surrounded by some of the most fun, talented and passionate people in the startup space.
Want to see what makes life at Fam so awesome? Check out our shenanigans at @lifeatfam 😛