Junior Data Analyst - CRM
Full-timeJob Overview
You will identify retention, loyalty and commercial opportunities, establish KPIs, and directly measure the effectiveness of our business decisions. At Farfetch, we value collaboration and innovation, and we are committed to providing a supportive, dynamic work environment where you can grow your career.
You will identify retention, loyalty and commercial opportunities, establish KPIs, and directly measure the effectiveness of our business decisions. At Farfetch, we value collaboration and innovation, and we are committed to providing a supportive, dynamic work environment where you can grow your career.
WHAT YOU'LL DO
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Drive Insights: Translate complex data into actionable business insights, communicating them effectively to senior leadership through clear reports and presentations.
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Optimize Campaigns: Collaborate with the commercial team to design and execute promotional campaigns to drive incremental ROI.
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Test & Learn: Design and implement A/B and multivariate tests to measure the incrementality of various promotions and customer touchpoints.
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Build & Automate: Design, build, and automate reports and dashboards using industry best practices to support core business functions.
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Identify Opportunities: Spot new loyalty, retention, and commercial opportunities based on exploratory data analysis, industry trends, and the competitive landscape.
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Measure Success: Establish KPIs and apply analytical modeling techniques to measure incrementality for key strategic initiatives.
WHO YOU ARE
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A fresh graduate or professional with 1-2 years of experience in a data analytics role, preferably in a tech company;
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Strong analytical and quantitative skills; experience using data and metrics to test hypotheses, confirm assumptions, and measure success;
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Expert in SQL. BigQuery experience is a plus;
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Familiar with data visualisation tools such as Looker, Tableau, Google Analytics, Data Studio, PowerBI or Microstrategy;
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Degree educated. A quantitative field is considered a bonus;
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Advanced Excel knowledge;
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Advanced in English, both written and oral;
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Excellent written and oral communication;
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Using R or Python for statistical modelling is a plus;
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Experience in Customer Analytics or Commercial Analytics is a plus;
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Curious about learning and applying advanced analytics techniques to solve business problems;
REWARDS & BENEFITS
- Health insurance for the whole family, flexible working environment and well-being support and tools
- Extra days off, sabbatical program and days for you to give back for the community
- Training opportunities and free access to Udemy
- Flexible benefits program
EQUAL OPPORTUNITIES STATEMENT & SCAM DISCLAIMER
- EQUAL OPPORTUNITIES STATEMENT- Farfetch is an equal opportunities employer ensuring that all applicants are treated equally and fairly throughout our recruitment process. We are determined that no applicant experiences discrimination on the basis of sex, race, ethnicity, religion or belief, disability, age, gender identity, ancestry, sexual orientation, veteran status, marriage and civil partnership, pregnancy and maternity, or any other basis prohibited by applicable law.
- SCAM DISCLAIMER- It has come to our attention that there may be fraudulent activities involving individuals or organizations falsely claiming to represent Farfetch in order to attract candidates to a SCAM. Please be aware that Farfetch does not conduct recruitment processes through messaging apps or any unofficial communication channels, other than our official careers website. Additionally, Farfetch will never ask candidates for any form of payment during the recruitment process.