System Support Specialist Trainee / Summer trainee 2026

Fastems provides high-end manufacturing systems, software and services globally, with the mission of helping metalworking manufacturers increase productivity. From automating single machines to delivering complete factory systems, Fastems designs intelligent factory automation solutions for cutting-edge organizations in industries such as aerospace and production technology.

There are almost 500 of us at Fastems, and we like to keep our ways of working agile. We believe in our unique company culture that serves as the key to our continuous renewal. At Fastems you’ll work with some of the brightest people in the industry, so every day is an opportunity to learn something new.

Join us, become part of our #Fastemsians work community and grow to be a future professional. Read more and come catch your dream summer job!

We are looking for new talent as System Support Specialist Trainee

As a System Support Specialist Trainee, you will be part of Fastems’ highly qualified global technical support team. Over 90% of customer issues are solved remotely without site visits. In this role, you will support customers using Fastems’ high‑tech automation products and solutions.

You will work closely with the Services organization as well as other Fastems teams, including product development and global project management. The role offers a broad view of Fastems’ business and close cooperation across functions.

Your main responsibilities include customer service, technical support, remote troubleshooting using online connectivity and diagnostic tools, and work coordination. This position provides a cross‑functional view of industrial automation and the opportunity to work with customers representing cutting‑edge manufacturing environments. You will develop practical troubleshooting skills and gain valuable experience in global service operations.