Programme Manager

As a Programme Manager, you will play a key role in steering and implementing technology projects that support our business transformation objectives. The candidate will have a good background in

the PRA, Finance or Information Services sector and ideally within a mid-market private equity-backed business. This role demands a unique combination of strong technical skills, effective communication, and the ability to navigate the complexities of a dynamic environment.

Principal Accountabilities

Programme Delivery and Governance

• Manage end-to-end programme delivery across technology, editorial, products, sales, marketing, events and operations, ensuring strategic alignment with organisational goals.
• Establish clear scope, acceptance criteria and success metrics, define tolerances for schedule, cost and benefits, and maintain robust change control throughout the programme lifecycle.
• Lead programme governance meetings, present to steering committees and programme boards, and drive adoption of consistent standards, templates and tools across workstreams
• Enable timely decision-making by resolving issues, removing barriers and escalating exceptions within delegated authority to protect delivery outcomes.

Stakeholder Engagement and Reporting

• Engage and align across all functions through structured reporting, regular communications and effective governance.
• Operate a clear reporting cadence using standard RAG criteria and agreed KPIs, tracking performance across scope, schedule, costs, risks and dependencies

Financial Risk and Dependency Management

• Own programme budgets across CapEx and OpEx, maintain accurate forecasts-at-completion in alignment with finance, and surface variances early with options for decision.
• Maintain a rigorous RAID register with quantified risks assigned to named owners; actively manage cross-programme and third-party dependencies, escalating systemic risks with clear trade-offs.

Resource demand and capacity management

• Forecast demand and capacity across programme workstreams, match skills to demand and highlight bottlenecks with mitigation options.
• Secure resource commitments and adjust plans and sequencing to optimise utilisation and protect the critical path.

Benefits Realisation, Change Management and Adoption

• Develop and track the benefits realisation plan with the named benefits owner, initiating corrective actions where value realisation is at risk.
• Drive organisational change, business readiness, communication and training to achieve measurable adoption, transition services to BAU with agreed SLAs, run-books and knowledge transfer.

Line and Vendor Management

• Line-manage BAs and Project Managers including objective setting, performance reviews, recruitment and onboarding; forecast demand and capacity across programme workstreams.
• Manage third-party vendors end-to-end, including RFP processes, MSAs, SoWs, invoice tracking and issue resolution in liaison with procurement and legal teams.

AI-augmented delivery

• Use AI tools (e.g. Claude) to support programme planning, documentation, risk analysis and stakeholder communications while maintaining human-in-the-loop oversight; champion AI-augmented ways of working across the PMO and wider programme team.
• Champion AI-augmented ways of working across the portfolio management office and the wider programme team, identifying opportunities to increase efficiency and reduce manual effort.

Portfolio management office support

• Support the portfolio management team with strategic alignment, prioritisation, investment recommendations and continuous improvement of PMO practices and reporting of performance and delivery progress.