Creative Operations Coordinator

Title: Creative Operations Coordinator

Location: Beograd Serbia

Working Model: Hybrid

Reports To: Creative Lead

About Greencastle Digital

Greencastle Digital, a sister company of BOYLE Sports is on a mission to shake up the betting and gaming landscape. We’re building a bold, ambitious brand, and we need a Creative Operations Coordinator who can keep the creative machine running at full speed.

The Role

As Creative Operations Coordinator, you’ll be the operational heartbeat of our in-house Creative team. You’ll own the flow of work from brief to delivery, managing capacity,

coordinating resources, and making sure the right people are working on the right things at the right time.

This is an in-house role, meaning you’ll go deep on one brand, build genuine relationships across the business, and have real ownership over how the creative team operates day to day. This isn’t a passive scheduling role. You’ll be a proactive problem-solver, a clear communicator, and a key strategic partner to the Creative Lead, senior designers, project owners, and stakeholders across the business. When campaigns are complex and deadlines are tight, you’ll be the one keeping everything on track.

What You’ll Be Responsible For

• Workflow management — owning the end-to-end flow of creative work across the team from intake and briefing through to delivery ensuring nothing falls through the cracks

• Campaign management — coordinating the timelines assets and dependencies of multiple campaigns running simultaneously across ATL digital social and retail channels

• Resource management — managing team capacity across designers copywriters and motion specialists balancing workloads and flagging bottlenecks before they become problems

• Sprint planning — running and maintaining sprint cycles in Mondaycom keeping boards up to date priorities clear and the team aligned

• Stakeholder management — acting as the key point of contact between the Creative team and internal stakeholders across digital and retail managing expectations with confidence and clarity

• Process improvement — continuously refining workflows intake processes and ways of working to improve efficiency and reduce friction across the team

• Reporting & visibility — providing regular updates on project status team capacity and delivery performance to creative leads and senior management

What We’re Looking For

• + years in a creative operations traffic management or creative project management role either in-house or agency side

• Solid hands-on experience with Mondaycom — building boards running sprints and managing workflows at team scale

• Strong understanding of creative production processes — you know how long things take and what it costs when they go wrong

• Proven experience managing multiple campaigns simultaneously in a fastpaced environment

• Confident and clear communicator comfortable managing up and across with senior stakeholders

• Highly organised with sharp attention to detail and a calm head under pressure

• A team-first mindset you make other people’s jobs easier and you take pride in that

Why join us

We’re building something big, and we need the operational backbone to match our creative ambition. If you’re the kind of person who gets energy from bringing order to complexity and helping great creative work get out the door, we’d love to hear from you.

Send us your CV and tell us how you’ve kept a busy creative team on track.

Greencastle Digital is an equal opportunities employer and welcomes applications from all backgrounds.