Director, Creative Operations/Content Production
Full-timeJob Overview
We are looking for a Director of Creative Operations & Content Production to build and run the operational engine that powers Filevine's marketing output. Reporting to the SVP of Marketing and working in close partnership with the Director of Brand & Creative, this role is responsible for ensuring great creative gets made, gets out the door, and gets measured — at the pace and scale a high-growth enterprise company demands.
This is not a project management role dressed up in creative language. The right person has genuine production experience — video, written content, digital, event — and the operational rigor to build workflows, manage resources, and drive accountability across a fast-moving team. They understand that content is a strategic asset, and they build the infrastructure to treat it like one.
We are looking for a Director of Creative Operations & Content Production to build and run the operational engine that powers Filevine's marketing output. Reporting to the SVP of Marketing and working in close partnership with the Director of Brand & Creative, this role is responsible for ensuring great creative gets made, gets out the door, and gets measured — at the pace and scale a high-growth enterprise company demands.
This is not a project management role dressed up in creative language. The right person has genuine production experience — video, written content, digital, event — and the operational rigor to build workflows, manage resources, and drive accountability across a fast-moving team. They understand that content is a strategic asset, and they build the infrastructure to treat it like one.
Requirements
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Own the end-to-end content production process — from intake and briefing through review, approval, and distribution — building workflows that are efficient, scalable, and designed to protect creative quality
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Lead production for Filevine's content programs, including video, written content (blog, thought leadership, case studies), digital assets, event collateral, and executive communications
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Build and manage a content production team and freelance/vendor network, including videographers, editors, writers, and production specialists, ensuring quality and brand consistency across all outputs
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Develop and own the editorial and content calendar, ensuring content output is aligned to marketing priorities, campaign timelines, and sales enablement needs across the organization
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Establish project management systems and tooling that give full visibility into creative pipeline, resource allocation, and delivery timelines — and hold the team accountable to them
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Partner with the Director of Brand & Creative to ensure production infrastructure serves the creative vision — fast enough to move at the company's pace, structured enough to maintain standards
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Track content performance in partnership with the broader marketing team, using data to inform what gets made, how it gets distributed, and where the team's production investment should go
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Identify and implement AI-powered content creation and production tools that improve team velocity without compromising brand quality
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Manage creative and production budgets with rigor, balancing in-house capacity against external resourcing to maximize output and quality within investment constraints
Qualifications
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8+ years of experience in content production, creative operations, or a related field, with at least 3 years managing a team or production function
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Demonstrated experience running content and creative production at scale in a B2B marketing environment — you have built workflows, managed vendors, and shipped a high volume of quality work
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Strong production breadth: you understand video production, written content, digital asset creation, and event marketing collateral — you don't need to execute all of it, but you need to direct it credibly
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Excellent project management instincts with experience implementing and running production tooling (project management software, DAM systems, editorial calendars)
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Proven ability to manage creative resource allocation, budgets, and external vendors or agencies with discipline and transparency
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Strong cross-functional collaborator who can build trust with brand, product marketing, sales, and demand gen stakeholders and translate their needs into a clear production plan
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Data-informed approach to content — you track what's working, use it to prioritize production decisions, and can report on content ROI to senior leadership
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Comfortable with ambiguity and fast iteration; this team moves quickly and this leader needs the operational confidence to hold structure while staying flexible