Senior Engineer - Manager- Network Operations (Emiratised Role)

Generic Accountability

• Senior Engineer - Manager as part of the team aligned to a particular service
• Ideally through experience you will enhance your skills across multiple specialisations

JOB CONTEXT

Specific Accountability

• Lead the team of the Network Engineers
• Support production networks across domestic, international, and public clouds
• Network administration and performance tuning
• High-availability management
• Network performance and problem management
• Identify and fix security vulnerabilities
• Vendor/OEM coordination
• Participate in application DR activities from the Networks side
• Major incidents/Severity 1 call handling and leading to resolution across multiple teams
• Preparation of the RCA (Root Cause Analysis)
• Adhere to Change Management Process
• Mentor other team members and junior engineers
• Implement industry-best practices (Service Improvement Plans)
• Document risks/SPOF in network designs
• Actively participate in various technology projects as a SPOC from the Network Operations team
• Works across multiple Service Delivery Teams