Operations Associate

Fitt Talent Partners is a specialized recruitment firm for top health and wellness companies.

We’re filling this role for a fast-growing communications and experiential agency supporting some of the most innovative brands in health, wellness, fitness, and performance.

ESSENTIALS

• 2-4 years experience in operations, business operations, agency coordination, or administrative roles

• Highly organized and detail-oriented with strong process management skills

• Comfortable managing multiple workflows and operational tasks simultaneously

• Strong written and verbal communication skills

• Systems-oriented mindset with interest in improving internal processes

• Ability to work in a fast-paced agency or startup-style environment

• Experience working with internal collaboration and documentation tools

• Interest in operations, internal infrastructure, and organizational systems

KEY RESPONSIBILITIES

• Support the operational backend of onboarding new clients to the agency

• Create and maintain client infrastructure across internal systems and documentation tools

• Set up internal collaboration channels including Slack workspaces and shared documentation

• Manage and maintain internal operational trackers, pipelines, and staffing resources

• Assist with proposal infrastructure and new business documentation

• Support the transition from prospect → signed client → onboarding

• Help maintain internal knowledge bases, documentation portals, and agency directories

• Organize operational workflows, SOPs, and internal process documentation

• Coordinate employee onboarding across agency systems and communication tools

• Manage invitations and access across Slack, Google Workspace, and internal systems

• Ensure new hires are properly integrated into client teams and internal workflows

• Support employee offboarding and system access management

• Assist leadership with operational projects and internal coordination

SKILLS AND SYSTEMS

• Slack

• Google Workspace

• Notion

• Project management and documentation tools (Asana or similar)

• Internal documentation and workflow systems