Director, Fraud Risk

The Opportunity

As our Fraud Risk Director, you will help architect our fraud risk strategy for our Flywire ecosystem. You won’t just be reacting to threats; you will be the chief architect of a proactive, global fraud prevention strategy. You’ll lead the charge in balancing a frictionless customer experience with rigorous security, ensuring that as we scale into new markets and complex payment methods, our financial and reputational integrity remains ironclad. We need a leader who is as comfortable with machine learning logic as they are with operations and high-level executive strategy.

What You’ll Do:

• Own the Strategy: Design, implement, and iterate on a global fraud risk framework that addresses diverse attack vectors across our core verticals (Education, Healthcare, Travel, and B2B).
• Detection & Analysis: Oversee the fraud assessment process for new and existing accounts, focusing on merchant fraud, Account Takeover (ATO), and sophisticated social engineering schemes.
• Data-Driven Decisioning: Partner with Analytics and Engineering to build and refine real-time fraud decisioning and automated rulesets that leverage Flywire’s unique global payment data.
• Incident Management & Response: Architect a robust, real-time fraud monitoring and response program. You will lead the "War Room" during high-stakes fraud events, orchestrating rapid remediation, loss recovery, and cross-functional post-mortems to ensure continuous system defense.
• Global Expansion: Guide Flywire’s entry into new geographies by assessing localized fraud patterns, regional payment method risks, and emerging regulatory requirements.
• Cross-Functional Leadership: Act as a key advisor to Product and Engineering teams to embed fraud prevention into the user journey—implementing tools like 3DS, biometrics, and behavioral analytics without stifling the payment experience.