AR Supervisor - Collections

JOB DESCRIPTION:

As the AR Supervisor - Collections, you’ll support the Accounts Receivable functions by monitoring performance and assisting with issue resolution and exception handling. You’ll interact with the offshore BPO and internal teams and use your keen attention to detail to support financial operations.

RESPONSIBILITIES:

• Lead the collections team to meet performance targets
• Monitor team productivity and provide coaching and feedback
• Collaborate with the cash application and other departments to resolve disputes and issues
• Review collections processes and identify opportunities for automation, standardization, and efficiency
• Generate and analyze reports on AR aging, collections performance and KPIs
• Assist with month-end closing activities and audits by providing necessary documentation
• Review past due AR reporting to ensure commentary provided as necessary